Healthcare Virtual Assistant
Helping You Put Patients First—
with Trusted Admin Support by TeamPropel
Improved Patient Care
Deliver quick and thoughtful support while ensuring patient comfort and safety
Affordable, Scalable Support
Flexible, professional help with up to 70% cost savings compared to in-house staffing.
Skilled Professionals
Access trained healthcare virtual assistants with backgrounds across medical, dental, and specialist settings.
How Helps?
Patients Waiting. Phones Ringing. Inbox Overflowing?
Let TeamPropel manage the admin load—
so your staff can focus on care.
Prepare Patient Documentation
● Assist in preparing thorough documentation
● Double-check for accuracy and compliance
● Support quality care with complete medical records
Medical Data Entry & Records Management
● Input and update EMR/EHR systems with accuracy
● Organize digital records and scan/upload physical documents ● Ensure compliance with HIPAA and other privacy regulations
Patient Coordination
● Facilitate transfer of medical records between providers
● Manage inter-clinic communications
● Ensure seamless coordination across healthcare touchpoints
Insurance & Billing Support
● Verify insurance eligibility and benefits
● Process billing information and claims submissions
● Follow up on unpaid claims and patient balances
Appointment Scheduling & Coordination
● Book, reschedule, or cancel appointments based on provider availability
● Coordinate referrals and specialist consults
● Manage calendars for doctors, nurses, and allied health staff
Patient Communication & Support
● Respond to patient inquiries via phone, email, and chat
● Confirm appointments, follow-up calls, and reminders
● Collect patient pre-visit information and medical history
How It Works
We Learn Your Needs. You Gain a Team. Together, We Propel Forward.
Step 2: Meet Your Dream Team
In just a few days, our Placement Specialists team will present 1–3 top candidates matched to your needs—with skill summaries, sample work, and even intro videos. You can interview them yourself or let us handle the matching. Either way, we’ve got your back.
Step 3: Onboarding & Training
Once you choose your VA, we jump in together! Our Client Success Team makes onboarding smooth and collaborative—we'll help your VA get plugged into your systems, coordinate the right tools for communication, and walk you both through expectations and training so you're aligned from day one
Step 1: Let's Talk – Discovery Call
Every great partnership starts with a conversation. We’ll hop on a 15–30 minute call to understand your business goals, challenges, and the type of support you need. Together, we’ll shape the vision for your ideal virtual assistant.
With everything set up, it's go-time! We officially launch your engagement and continue walking alongside you. Expect regular check-ins, performance reviews, and real-time support. Whether you’re scaling up or fine-tuning, we’re here to make sure you always get the most value from your virtual team.