E-commerce Virtual Assistant

E-Commerce Excellence, Powered by TeamPROPEL.

Streamlined Store Operations

With TeamPROPEL, your store runs smoothly—while you focus on scaling.

Affordable, Scalable Support

Get professional e-commerce assistance and save up to 70% compared to in-house hiring.

Boost Sales with Less Effort

We optimize your listings and systems—so growth comes naturally.

How Helps?

Customer Questions Flooding Your Inbox?

Let TeamPROPEL handle replies, reviews, and refunds—so your shoppers stay happy.

24/7 Customer Support

● Ensure customers receive assistance around the clock, including weekends and holidays
● Provide consistent support across all time zones
● Reduce wait times with immediate response availability

Customer Support

● Respond to inquiries through chat, email, or social platforms
● Handle complaints, issue resolution, and follow-up
● Monitor reviews and maintain positive seller ratings

Order Processing & Fulfillment

● Process orders quickly and accurately
● Coordinate with warehouses or suppliers
● Manage returns, exchanges, and cancellations

Store Analytics & Reporting

● Generate sales reports and product performance summaries
● Track inventory turnover, bestsellers, and refund rates
● Identify trends and flag slow-moving items

Inventory Management

● Monitor and update inventory levels
● Coordinate stock replenishment
● Manage backorders with the fulfillment team

Marketing & Promotions

● Launch basic email campaigns or coupon codes
● Assist with sponsored ad listings and promotions
● Coordinate product launch efforts and visibility campaigns

Ready to Propel?

Top rated by 100+ clients

★★★★★

How It Works

We Learn Your Needs. You Gain a Team. Together, We Propel Forward.

Step 2: Meet Your Dream Team

In just a few days, our Placement Specialists team will present 1–3 top candidates matched to your needs—with skill summaries, sample work, and even intro videos. You can interview them yourself or let us handle the matching. Either way, we’ve got your back.

Step 3: Onboarding & Training

Once you choose your VA, we jump in together! Our Client Success Team makes onboarding smooth and collaborative—we'll help your VA get plugged into your systems, coordinate the right tools for communication, and walk you both through expectations and training so you're aligned from day one

Step 1: Let's Talk – Discovery Call

Every great partnership starts with a conversation. We’ll hop on a 15–30 minute call to understand your business goals, challenges, and the type of support you need. Together, we’ll shape the vision for your ideal virtual assistant.

With everything set up, it's go-time! We officially launch your engagement and continue walking alongside you. Expect regular check-ins, performance reviews, and real-time support. Whether you’re scaling up or fine-tuning, we’re here to make sure you always get the most value from your virtual team.

Step 4: We Launch and Propel Together